Everything you wanted to ask.
Cannot find your answer? Get in touch and we will answer it directly.
How does pricing work?
Every job is quoted. The size of the space, its condition and the tasks you want covered decide the work involved, so we confirm those details and send a written quote before anything is scheduled.
How do I request a quote?
Send your name, phone or email, the service you need, your ZIP code and preferred timing through the quote form. We follow up to confirm the scope and send a written quote.
What is included in a standard home cleaning?
Dusting, vacuuming, mopping, kitchen and bathroom cleaning, trash removal and beds made. Extras such as interior fridge, interior oven, interior windows or laundry are added to the scope when you request your quote.
Do I need to be home during the cleaning?
No. Many clients arrange access in advance and are not present during the visit. We agree entry details with you beforehand and follow the access instructions you give us.
How should I prepare for a visit?
Clearing surfaces and picking up loose items lets the team spend their time cleaning rather than tidying. Tell us about pets, fragile items or rooms you would rather we skip.
Which services do you offer?
House cleaning, deep cleaning, recurring cleaning, move-in and move-out cleaning, apartment and condo cleaning, Airbnb turnover cleaning, commercial and office cleaning, carpet cleaning, window cleaning, pressure washing, post-construction cleaning, and laundry, dry cleaning, drapes and upholstery pickup and delivery.
Can you clean on a recurring schedule?
Yes. Weekly, bi-weekly and monthly schedules are available with the same agreed task list each visit. Recurring visits are quoted the same way as one-time visits.
Which areas do you serve?
We work about 15 miles from Beverly Hills, including Beverly Hills, West Hollywood, Santa Monica, Culver City, Brentwood. If you are unsure whether your address is inside that radius, send your ZIP code and we will confirm.
What if something was missed?
Contact us and tell us which part of the visit did not match the agreed scope. We will go through it with you and sort out the next step directly.